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peter-allen16358 asked peter-allen16358 answered

How do I enable previewing of SMS images in the new RC phone app?

In the new phone app we are being forced to use, we've lost the ability to see images in text messages.  It says This file cannot be previewed in RingCentral.... download and open in other apps.  This is a big regression from the RC Phone app, and seeing these images is a key part of our support workflow.  How do I sent the app to preview SMS images?
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mary-rose answered
Hi Peter, 

Images should be available on the new RIngCentral App as well. Can you send a screenshot here with the error message you're getting?
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peter-allen16358 answered

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