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vids-patel7739 avatar image
vids-patel7739 asked Anirban Sen Chowdhary answered

Sandbox account is not being activate

I can't activate by sandbox account.

when i click the link from Email to activate sandbox account getting below message.  

Please help me out as quick as possible.|


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kdub7757 answered
I ran into this issue yesterday too. Dev support told me it is a bug and they are working to fix it. They said I should hear back in 48 hours.
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kdub7757 avatar image
kdub7757 answered
Today I was able to use the link in the original activation email and was able to activate my sandbox account so it looks like they fixed it. 
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Anirban Sen Chowdhary answered

f you get similar kind of issues or exception with your account, you can always ask the backend dev support team at devsupport@ringcentral.com

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