question

This post is in reference to case #11105155. As of today, RingCentral Meetings appears to no longer allow Chromebook users to enter the meetings. All of our customers using Chromebooks today were not able to access our meeting (which is hosted on PC). On our end, we could see them briefly in the meeting before they disconnected, but on their end they would just see a loading screen and would not see themselves being admitted to the meeting. They would then be disconnected. The same issue was replicated by all of our customers using Chromebooks (about 10 today, and there will be more later in the week who will experience the same issue if this is not fixed). Some of our customers only have Chromebooks and don't have any alternative computer to join with, so if they cannot access the meeting on Chromebooks anymore we don't know what we will do to be able to work with these customers. Does anyone have any suggestions? We have already tried uninstalling and re-installing RingCentral Meetings on the Chromebook, and this did not fix the issue.