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Dilip Kunder avatar image
Dilip Kunder asked Khadhar Koneti answered

Any size limit for sms text size?

I wish to know while using sms api of rc do we restrict our text messages to a certain character limit?

Didn't find anything like that. What is the size it restricts?

sms
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered Dilip Kunder commented

"RingCentral's service sends individual messages up to 160 characters and can concatenate longer messages up to 1000 characters. "

As per the link here: https://ringcentral-faq.readthedocs.io/en/latest/sms/

1000 characters in both inbound and outbound SMS

ref: https://forums.developers.ringcentral.com/questions/774/sms-faq.html

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Dilip Kunder avatar image Dilip Kunder commented ·

Thanks.. that's great... can it support special character in text? Does it support? We are facing this issue. Does it support special character???

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Khadhar Koneti avatar image
Khadhar Koneti answered

Hi Dilip,

Text of a message. Max length is 1000 symbols (2-byte UTF-16 encoded). If a character is encoded in 4 bytes in UTF-16 it is treated as 2 characters, thus restricting the maximum message length to 500 symbols. Yes u can send special characters as well!

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