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group

idea
ray12 avatar image
ray12 suggested Shannon commented Users Features Call Queue Group Settings

User Settings: allow ext to be forwarded to call queue

call queue call handling group forward to group
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7 Comments

idea
Chris Barr avatar image
Chris Barr suggested lisa-entzminger commented Users Features Call Queue Group Settings

Caller ID: provide more advance or customized Inbound Caller ID options.

caller id group queue
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19 Comments

idea
sa92663 avatar image
sa92663 suggested john-sauber commented Users Features Call Queue Group Settings

Call Queues: allow mixture of call handling (simultaneously and in fixed order)

call queue group
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49 Comments

idea
aaron12 avatar image
aaron12 suggested jamie-singleton commented Users Features Call Queue Group Settings

Call Queue name on screen - show called extension

call handling group queue incoming call
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58 Comments

idea
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matt-thomas suggested ruslan-allahverdi11421 commented Users

Contacts: import csv files with contacts directly into a group

contacts group
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10 Comments

question
jeremy12345 avatar image
jeremy12345 asked mike commented Users Features Call Queue Group Settings

Call Queue: not all calls are ringing all members

call queue qos group queue router

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5Answers

0 Comments

idea
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thomas-peng399 suggested jitender-kumar commented Ideas

Salesforce: Integrate to work with Call Queues

call queue salesforce group
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1 Comment

idea
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teknacion suggested sophie253 commented Users Features Call Queue Group Settings

Call Queue: More options to unanswered calls to a Call Queue

call queue group
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1 Comment

idea
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Leo Takamura suggested patrick-ifrah commented Users Features Call Queue Group Settings

Call queues: Options for Disabling extension dialing in specific groups/call queues

group call queues
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