Ive been plagued by Audio Quality Issue when using RingCentral for Desktop App in which Incoming voices to be garbled and distorted. When I revert to the Old RingCentral Softphone, the settings can be adjusted to eliminate the problem.
This problem is consistent through my Computer Speakers, Plantronics Bluetooth Headset, and a Logitech ClearChat USB Headset.
The Advanced Audio Settings available with the Old Softphone has been used to resolve this issue; however its NOT available in the New Windows Desktop App.
Windows Vista 64 Bit and Plantronics Voyager Legend (w/ BT300 USB adapter)
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