question

mhadden866 avatar image
mhadden866 asked saadetswift16514 answered

Lock Ringer volume on Polycom Soundpoint IP 331?

I have several employees who turn their volume all the way down & often miss calls. Is there a way to prevent them from turning it down?

I have searched the community, and only find very little, and what I did find, seemed to require programming knowledge, which I don't possess.

Thanks in advance, Michael
topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

taylor9773 avatar image
taylor9773 answered
I'm not aware of any setting to do this. Even rebooting the phone doesn't change the user setting. I also don't recall any setting in the web console which allows this.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadetswift16514 avatar image
saadetswift16514 answered
Hey O'Neal, the short answer is that there's not a simple, easy way to set something like this up without having to do some manual programming on the phone. Which is a whole other monster and I don't have any knowledge on how to do.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.