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dave-iannuzzi12411 avatar image
dave-iannuzzi12411 asked Anirban Sen Chowdhary answered

Successful api call but no SMS received

We use the SMS endpoint for our mass text application, but today, we sent 225 test SMS with RingCentral's APIs but received only about 10% of them. On the Analytics tab on  developer.ringcentral.com, we have 300 successful API requests and 0 bad request in today's date. How is this possible?
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orchard-medical-center avatar image
orchard-medical-center answered
I'm not sure if this is the same thing, but I had a similar problem and fixed it by building a 3 second delay between each outgoing text.
HTH
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Tyler Liu avatar image
Tyler Liu answered
Hi Dave you can use API to check the status of sent messages and confirmed their status. Their status might be "Failed", "Sent", "Delivered"...etc.

The API endpoint is "/restapi/v1.0/account/~/extension/~/message-store"
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered

Each message has an unique message is and also a delivery status as mentioned above. Please try to verify the message status based on the delivery status to come to a conclusion

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