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jeremy7715 asked Ren Ulep answered

Presence on Yealink phones.

Does anyone have the settings needed to configure Call Presence/BLF on Yealink phones? I have T46S and T42S phones and they support SIP presence/BLF but RingCentral will not give me the settings to manually configure the feature. They will only enable it on their pre-provisioned phones. This is an important feature for us, and a standard SIP feature from my understanding, so I'd really like to get this solved.



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Ren Ulep answered
Hello, we tried setting this up on a Yealink T46S on a Firmware Version: 66.81.25.9. It did pop up with the Line keys for each extension but the LED won't change it's color when someone else is on a call. Do you think it would be something with the firmware version?
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