Idea

Craig Mesa suggested Mar 13, '14 caleb-reynolds8270 commented Dec 27, '17

MMS/picture message ability

I am extremely happy that you have added SMS/text messaging ability to your system. It was one of the things I was waiting for. But since I have signed up I've found that customers try to send me MMS/picture messages. This is usually to aid in solving a problem or questions. While I know none of the other competing products have this either I think this would be a great offering to differentiate you from the pack. In another forum I cam across a suggestion of having the picture being sent to the users email instead of the normal route. I know a lot of people that use MMS daily on their mobile phones and since I'm using my Ring Central number as my main one for customers it does kind of lack that feature. I have to then give out my cell phone number for them to send me the picture. A couple of times I didn't even know that they tried to send me a picture. Please consider this option.

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mike commented May 26, '17

Adam, Thanks for the details. I do think it would be best that you submit a new/separate feature request for this. Now that we have some basic MMS coming out, I'm sure there will be a lot of spin-off requests coming in over the next few months.

How do I submit a request for a new Idea or Feature?

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Craig Mesa commented May 26, '17

Wow, I can't believe I posted this request almost 3 years ago. This can now officially be my one and only number to give out to clients. While it would have been nice to have had it a lot sooner I am extremely happy it's finally here.

Well for some people at least. You would think since I created the request I would have been one of the first to get it... But I'll patiently wait. What's another week or so compared to 3 years lol.

Not that it's available you really need to get it fully functional though. Being able to send MMS to groups is a must for collaborating on work.

Craig

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ted-jaffe192 commented Nov 9, '17

Hi folks, hope you are all enjoying the MMS feature we launched this summer.

In addition to the RingCentral flagship desktop and mobile apps,the Glip desktop, web and mobile apps all now support SMS and MMS texting capabilities (it's currently in private beta).

If you would like to test and provide feedback on the combined Glip messaging and SMS/MMS experience, we would be delighted to hear from you..

Please email theodore.jaffe@ringcentral.com if interested.

Also if you have other relevant questions or asks, happy to take those as well.

Thanks,
Ted