Idea

frank-williams suggested Jan 15, '15 saadetswift16514 commented Jan 10, '19

Desktop App: Scalability lacking (fonts too small)

Please include scalability of the fonts in your windows desktop application. The fonts are too small on a high resolution monitor . My laptop is a Toshiba Kira 2560 x 1440.

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goldclublynn commented Jul 26, '16

This reply was created from a merged topic originally titled Scaling Issue. Compatibility Issue :

The Desktop app is not working properly, when we installed the desktop app it doesn't fit on the screen.
Tried using a diff version of the app and yet still the same thing.
I'm not sure if its compatible with my device. I attached files about the specification of the computer.
Already tried to change the resolution to the highest that it can be. Also updated the intel Graphics driver software and still the same.

Thanks!

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danielle-delfidio3331 commented Oct 13, '16

I completely agree. The insanely small font size is ridiculous and needs to be updated asap.

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david-woodson commented Jan 8, '19

I have a bunch of users with UHD displays on their laptops and the RingCentral Phone font size and the dial pad numbers do NOT SCALE, and they are way too small. I have to get to about 10-12 inches from the screen in order to see the text. Any updates? Version 10.2.1.31914. Is there anything that can fix this? Looks like this is a very old issue? Or should we be using a different program than the RingCentral Phone? And from the looks of how old this issue is are we to expect any changes? Looks like this is a years old issue.

An update on this issue would be greatly appreciated.

Thank you,

David