We NEED the ability to have our call queues forward to an external number. When an agent can't answer we need the call forwarded to an answering service. Most callers won't leave a VM so we are loosing business every time this happens. Every other VOIP service offers this feature, even the cheap guys with old software.
Hello Ring Central...Do you actually care about your customers? People have been asking for this feature for YEARS now.
Hello Ring Central...Do you actually care about your customers? People have been asking for this feature for YEARS now.