Idea

Ashley Ballhatchet suggested May 13, '15 mike-r7628 commented Mar 13, '20

UK text messaging

I would really like to text my customers in the UK. Do you know when this feature might be available?

topic-default

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kim commented May 13, '15

Ashley,

There is only international internal messaging ext-to-ext via softphone / smartphone mobile app.

Kim

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Ashley Ballhatchet commented May 13, '15

I know this already. Do you know when the feature I am looking for might be available?

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mike commented · May 13, 2015 at 10:31 PM

Hi Ashley, The UK market still fairly new for RingCentral so our Product Team is still ramping things up there. We don't have an ETA for this yet but at some point the UK and US products should be very similar unless there are certain restrictions that we have to comply with.

Mike

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peter8177 commented · Feb 09, 2018 at 11:26 AM

I am reading this comment 3 years after it was written and it appears that the ability to send text messages to mobiles in the UK is still not available?

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elizabeth-anne8762 commented · Feb 09, 2018 at 02:31 PM

Yep :( I have the pay another company for a separate SMS number.

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mike-r7628 commented · Mar 28, 2018 at 09:28 AM

So, in the world of IT, 3 Years is 'Fairly new'. You couldn't make it up!

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maria-moreno11863 commented · Sep 19, 2018 at 01:50 PM

That is pretty mad, I remember saying it would be here soon 2 years ago! Also they said Bullhorn integration was a priority and still no sign! Come on RC give me a reason to keep using you!

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mike commented May 14, '15

There are several differences besides sms messaging. If you wish to compare US and UK plans you can view these two pages.

http://www.ringcentral.com/office/plansandpricing.html US

http://www.ringcentral.co.uk/office/plansandpricing_b.html UK

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mike-r7628 commented · Jul 18, 2020 at 11:09 AM

Which on the UK price page makes no mention at of SMS, rather than being honest and saying it's NOT available

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kim commented Nov 6, '15

Please VOTE this topic in the upper right corner if you would like to request SMS to be added to UK Accounts.

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lavanda-sales2282 commented Jun 24, '16

I would really need this feature too - not having SMS as a UK user does not work for our business... Is there any ETA on this as it was requested over a year ago?

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ebenezer-adeosun2978 commented Aug 30, '16

This reply was created from a merged topic originally titled SMS request in UK. 01233 510111 - I want to enable the SMS on my account

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marco-oben1909 commented Aug 30, '16

This reply was created from a merged topic originally titled SMS Request.

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andrew-bell4822 commented Mar 24, '17

This reply was created from a merged topic originally titled SMS UK SOFTPHONE. 1. UK

Please can we have the SMS feature enabled please for UK customers for external numbers!

Currently we receive a message saying "Your extension does not support external text messaging".

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iplicit7459 commented Oct 17, '17

This reply was created from a merged topic originally titled SMS support in the UK. Enable SMS support in the UK.
From what I've seen the feature is enabled in other countries.
Even if limited in quantity (no of messages), this is a nice to have feature.