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jerry-heinz avatar image
jerry-heinz asked Randy Donald commented

Picking Calls Ringing to Another Extension

Does anybody know of a way to "pick" a call ringing to a different extension, in order to answer that call from my phone (not the one where the call is ringing to)?
presencehandle another user's callspicking up another extension's calls
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ben-foster396 avatar image
ben-foster396 answered
Yep, Presence is the answer here. As Chuck points out, only select IP phones will work with Presence. We just introduced Presence to our iOS and Android mobile apps, though - give those a look and see if they will meet your needs.
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Randy Donald avatar image
Randy Donald answered Randy Donald commented
Hi Ben, 
Where does presence show up in the Android app?
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Chuck Fuscone avatar image Chuck Fuscone commented ·
This was just added to the latest app a couple of weeks ago

Down load the latest and you should be good

Chuck
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Randy Donald avatar image Randy Donald commented ·
Hi Chuck,

I do have the latest. Oh I see, it shows up in favourites. 
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