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paul-king647 avatar image
paul-king647 asked saadetswift16514 commented

Wildcard search on call logs

You need to know when a number was called but do not have it to hand so you need to search for part of the string. In most database application you would enter either *01923* or 01923* of course neither works in RC call long. Is there a workaround ?
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saadetswift16514 avatar image
saadetswift16514 answered
Hi Paul,

In the Call Log I'm able to search based on things such as area code or last four digits. Just don't include the *
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paul-king647 answered saadetswift16514 commented
Thank you Saadet
That works, someone at RC thought it would be clever to restrict users to searching for more than 4 digits!!

UK area codes other than London are typically 4 digits so 01923 is more likely to be entered than 0192 

May be worth removing an unhelpful restriction.
thanks
Paul
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saadetswift16514 avatar image saadetswift16514 commented ·
I'm able to search the first 6 numbers in a phone number - no restrictions from what I'm seeing.
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paul-king647 avatar image paul-king647 commented ·
Thank you for the feed back, more than 4 fails on my end.
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saadetswift16514 avatar image saadetswift16514 commented ·
Hmmm...do you receive an error message? Do you have a screen shot to share?
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