Toll free billing increments seem to be some of the highest I have ever experienced. Previously I used AT&T and then Birch/Fusion. Both charged for 30 seconds minimum per call but then 6 second increments after that. RC rounds up every 30 seconds which i feel is a terrible way to treat customers with high volume toll free. My telecom service expenses have almost doubled due to toll free costs. Having IP phones in a cloud PBX with some additional features does not outweigh the cost of toll free being charged. Shopping around...
-
- Ideas
- Developers
- Partners
- Users
- News & Announcements
- RingCentral App (Desktop)
- Integrations
- Features
- Services and Products
- Fax
- Billing & Invoicing
- Analytics & Reporting
- Announcement & Message Only Extensions
- Audit Trail
- Call Log
- Call Quality
- Call Recordings
- Caller ID/CNAM
- Canada RingCentral Support
- Conference Calling
- Desk Phones
- Employee Discussions (Private)
- Getting Started
- Global Office
- HUD - Heads Up Display
- IVR
- Limited Extensions
- Live Reports
- Multi-Site
- Outlook Integration
- QoS Tool
- RingCentral Channel Partners (Private)
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Meetings
- RingCentral Phone (desktop)
- RingCentral Rooms
- RingCentral Webinar
- RingCentral app (Glip)
- SMS/Text Messaging
- SSO (Single Sign-On)
- Shared Lines
- UK RingCentral Support
- User Community
- User Interface Improvements
- User Settings - Messages Tab
- User Settings - Voicemail
- User Topics
- Training Resources
- Sign in