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josh8199 asked mary-rose answered

Chrome meeting participants getting a black screen when using "Join From Your Browser"

When hosting a meeting, whenever an attendee using Chrome tries to join using "Join from my Browser," they only see a black screen. There are no options for the host or user to work around this. It's seemed to only be impacted by the latest upgrade. Currently running version 20.2(8530.0618).
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mary-rose answered
Hi Josh,

Please contact our Technical Support Team so this issue can be escalated. You may call 888-898-4591 option 3. You may also create a web case using the button below;


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