I'm integrating a CRM system with Ring Central and I cannot find a clear answer whether the access and refresh tokens are issued per user or they are valid for the whole account (main number and all extensions). I would like to know whether I should authenticate all agents separately and maintain independent tokens for all of them or I just need one set on account level. All agents have to be able to ring out and we should be able to access extensions related information and call logs in order to update call dispositions in our database. We use web-hooks in the background where we pick up the correct (user) access token to execute some follow-up API calls. I only have one extension in my sandbox so I cannot perform an appropriate test for this case.
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