WHY does transferring numbers into RC now take over 2 weeks? The last 3 numbers I have transferred in to RC have all provided a "scheduled" date of 2 weeks before they will even start the process. We have provided 100% of all required info (acct number, pin #, owner info, copy of bill, etc.).
We have also transferred several numbers to other telco companies and they have been able to complete number transfers (porting) in 3 to 12 hrs - not days!
This makes it very hard to sell to new customers we service, when we can set them up on RC almost instantly, but then it takes 2 to 4 weeks to get their number(s) transferred. We are loosing customers over this.
We have also transferred several numbers to other telco companies and they have been able to complete number transfers (porting) in 3 to 12 hrs - not days!
This makes it very hard to sell to new customers we service, when we can set them up on RC almost instantly, but then it takes 2 to 4 weeks to get their number(s) transferred. We are loosing customers over this.