question

This simultaneous ring doesn't work right sometimes. We have a small home based business and use it to ring the home and cell number at the same time, so we don't lose new clients. ( they just call someone else ) The problem is, like it did tonight, it rings both, but I went to pick up the land line, and no one was there, while the cell continued ringing. SO I answered that, but by the time I got to it, they were gone!